Return & Exchange Policy
Thank you for shopping with us! We do our best to ensure that our products are free of any manufacturing defects. In the event that the size does not fit, we can do an exchange or return if there is a manufacturing defect.
Orders from Singapore
a) If the size does not fit, you can exchange your items at Bove by Spring Maternity located at Suntec City Mall, Tower 4, #02-728/729/730, Singapore 038983 (directly below Golden Village). Please bring along the invoice or order number.
b) If you prefer to make an exchange online and through the mail, please download our Return Form. Shipping cost will be borne by the customer.
a) Please download our return form here and email it to email@example.com
b) Shipping cost will be borne by the customer.
Exchanges and returns are allowed within these conditions:
1) Items must be returned within 21 working days.
2) Tags must be intact along with the plastic packaging if any.
3) Undergarments such as panties, swim wear and Preggers products are not exchangeable or returnable for hygiene reasons. Item(s) which show signs of wear and/or being worn before will not be eligible for exchanges or returns.
4) Exchange of merchandise will only be allowed for items of the same value or lower.
5) All sale item(s) are non-refundable. However, they are exchangeable if the size does not fit. Should the item you require the size for is unavailable, you will have to select something else. Shipping fees for exchanges will be borne by customers.
6) All shipping and/or handling charges are non-refundable.
7) Spring Maternity’s decisions on returns and exchanges are final.
Please call +65 6966 4757 or email firstname.lastname@example.org for feedback or further assistance.